Visiting Comal County Jail?

Contributed by family members of inmates, October, 2011

1. First of all, it helps to look at their website:http://www.co.comal.tx.us/SO/Inmate_Mail_Money.pdf and the visitation schedule is at http://www.co.comal.tx.us/SO/Inmate_Visit.pdf–but sometimes they don’t  tell everything you need to know.2. Write to your loved one and tell him to put you on their visitor list. This gets updated only once a month, so once it has been submitted, he won’t be able to edit it for a month.

Address the envelope like this:

Last name, first name, inmate #

3005 West San Antonio St.

New Braunfels, TX 78130

3. Be sure to call and find out what day children can come along to visit and if there are any other issues dealing with children. Get there at least 15-20 minutes early.

4. If your loved one is in solitary confinement, only one person is let out at a time. Comal County Jail has two wings, one has a barred electronic door that opens to let you into the visiting chamber and one that doesn’t.

Only one on each side can visit so if others are confinement and you get there on time, but if you are last, you will have to wait until one of the others have finished visiting.

For inmates in solitary confinement, visitation is on Monday evenings at 6:15–you must be there by 6:00 to check in–and on Friday mornings at 7:15 a.m.—you must be there by 7:00 a.m.  Visits are 20 minutes long.

5.  Have your ID ready. What address the inmate puts down for the visitor must match that address exactly like the visitor has on his or her ID.

The jail guard will call out to you when he or she is ready to check you in.

They don’t like to you to approach them before the appointed time.

6. Do not mail Christmas post cards that have more than one picture on it, and do not mail a print out from the internet that includes a picture of anything. They will return letters that contain those.

7. Inmates are allowed one Bible. If the jail runs out of Bibles, they will not supply one. You are allowed to supply your inmate with a soft cover bible. It has to be personally submitted to Sgt. Ortiz, who is there between 8:00 a.m. and 5:00 p.m. M-F.  Write your loved one’s name on it.

If your loved one has a bible from the jail, he will have to turn it in so that he may get the new one you have purchased.