Williamson County Jail: Tips and Info

(Volunteer P. Miller Doty  provided these tips in July 2012. See more info about the WILCO staff at the bottom of this tip sheet.)

Williamson County Website has a page about visitation here. 

Inmate SO# and Housing Information:  (512) 943-1365

 You will need the inmates SO# to send emails, put money in commissary, etc.

Visitation Hours:

There are 30 minute visitations starting at 8:00 a.m. through 11 a.m. Then evening visitation is 5:30 through 6:30. Then there is a shift change and they start again 7:30 p.m. through 9:00 p.m.

Visitation Days:

 Pods G, I, K, M, O, Q, S, U

Tuesday, Thursday or Saturday (You must pick two.).

Pods H, J, L, N, P, R, T, V

Monday, Wednesday or Sunday (You must pick two.)

Southside Visitation is not clear at this writing because it is being re-worked. Call (512) 943-1365 for information regarding anybody being housed there. I will try to update.

Mail to Inmates:

You can email your inmate for a small fee by signing up at with Securus email service at https://www.4inmates.com/index.jsp . You can call and deposit money from a credit card. As you write the emails, you are shown your balance so that you will know when to deposit more funds. The cost is .60 for the first page. The second page is free. The third page is .60.  Also, after you write the email, you can opt to pay .05 to be notified via email when the email is printed.

Letters to Inmates:

Williamson County Jail

Your Inmate’s Last Name, First Name, Date-of-Birth (DOB)

P. O. Box 2119

Georgetown, TX 78627

Books to Inmates: 

  • Only paperback books
  • Must be ordered from Amazon, Barnes and Noble, or from a store that mails directly to the jail.
  • No books that are sexual or suggestive or true crime.
  • Have the book provider bill you and give them the info:

Inmate’s Last Name, First Name, Date-of-Birth (DOB)

Williamson County Jail

P. O. Box 2119

Georgetown, TX 78627

Inmate Phone Calls:

 Your inmate can purchase a phone card from the Commissary for $12.00 and then the calls cost about $1.00 per minute (check on that) .You can make a deposit at  http://www.securustech.net/contactus.asp for an account with Securus.  You can also call them to set up an account. The number is (800) 844-6591. There is an account set up fee. Each call has a 3.95 connect fee and is .40 per minute.

Inmate Commissary Accounts:

You can bring nothing to your inmate, unless you are trying to bring something that the Infirmary has previously approved.

Your inmate must purchase from the Commissary.

Kiosk In Reception Area – You can deposit cash or from a MasterCard, Visa or Green Dot Money Pak through the kiosk. It will be deposited into your inmate’s trust fund within 24 hours. You will receive a receipt.

For Online Deposits Touch Pay is the company that has the kiosk I the lobby.  http://touchpayonline.com/ You can create an account online to make deposits for your inmate or you can call their 866 phone number, which is, (866) 232-1899.  You will need the inmate’s name, SO # and the Facility Locater Number, which is 278626, they accept MasterCard, Visa or Green Dot Money Pak. The money is deposited into your inmate’s account within 24 hours.

Money Orders or Cashier’s Checks are accepted for the inmate’s trust fund account. Both are made payable to “Inmate Trust Fund”. The only way to deposit this way is through the mail. It must be addressed as follows:

Inmate Trust Fund

Inmate’s Last Name, First Name, Date-of-Birth (DOB)

P. O. Box 1939

Georgetown, TX 78627

Inmates are able to make their commissary orders on Tuesday and receive the order in the next day or two. They only get to order once a week! So plan ahead for them. Families must understand that the price of commissary products are quite a bit more expensive than they are on the outside.

Even so, these commissary accounts are very important to the inmates. It impacts their day-to-day state of mind and overall well being.  Do NOT underestimate the importance of funds deposited into an inmate’s account and how it impacts his/her well being. Not only does it have a psychological factor, but these guys help each other out, take care of each other, barter, etc. with commissary products.


If you inmate is on meds, WILCO appears to do a very good job of getting them their meds in a timely manner. My inmate has received his at the same time every day. WILCO has not yet missed a day. 

Of course, it is important that you make sure that the Infirmary has your inmate’s meds.They will monitor and refill the meds,.

Your inmate can request, from the infirmary, a medical consent form so that the infirmary can discuss the inmate’s situation with you. They will not talk to you about it otherwise, because of HIPPA laws.

Even though they could not discuss my inmate, they allowed me to, basically, explain his situation and they told me that the inmate could request to see a doctor for any special needs that my inmate would receive his med and they would refill them.

They also have a psychiatrist and a counselor available to the inmates. I do not believe that they are at the facility every day, but that the inmate can make a request.

You can reach the Infirmary by calling (512) 943-1365. The main number will help you to get in touch with the Infirmary.


I am an advocate for an inmate at Williamson County Jail. Last week I spent Friday in the reception area of the jail (WILCO) speaking with employees at reception, the infirmary, a Lieutenant and a Captain.

The experience I had at WILCO was suprising, in a very good way. Every single person that I encountered treated me with respect and kindness. They went out of their way to get the information that I needed.

Only family is allowed to visit. If people have trouble visiting an inmate because they are not related or married to them, please contact me for advice at this email: millerp78@ymail.com